Sub-processors
Refract Technologies Ltd, trading as Jig. Last changed 31 October 2026. Customers are emailed at least 30 days before a new sub-processor handles candidate data.
Candidate data (CVs, notes, formatted outputs)
| Sub-processor | What they do for Jig | Where | Added |
|---|---|---|---|
| Amazon Web Services EMEA SARL | Runs the service and stores files during processing (London region). Runs the language model that reads and structures CVs, through Amazon Bedrock, in AWS EU regions. Bedrock does not store prompts or outputs and does not share them with the model's developer | UK and EU | 31 October 2026 |
| Google Cloud EMEA Ltd | Google Workspace: the mailbox that receives CVs and sends the formatted versions back | EU data region | 31 October 2026 |
Candidate data is held by these sub-processors only for the duration of processing and the 7-day retention period.
Customer account and billing data (no candidate data)
| Sub-processor | What they do for Jig | Where | Added |
|---|---|---|---|
| Stripe Payments Europe Ltd | Subscription billing, invoices, card details, customer portal | EU and UK | 31 October 2026 |
| Google Cloud EMEA Ltd | Email correspondence with customers | EU data region | 31 October 2026 |
Marketing data (prospects who have not become customers)
| Sub-processor | What they do for Jig | Where | Added |
|---|---|---|---|
| Instantly.ai (Instantly Inc.) | Sends introduction emails and holds the prospect list for the campaign | US (prospect business contact data only, never candidate data) | 31 October 2026 |
| Apollo.io (ZenLeads Inc.) | Source of business contact data | US | 31 October 2026 |
Changes
| Date | Change |
|---|---|
| 31 October 2026 | First published |